ब्रेडक्रम्ब
असेट प्रकाशक
Corporate Office (Mumbai)
Arka Fincap Limited
2504, One Lodha Place, Senapati Bapat Marg, Lower Parel, Mumbai - 400013, Maharashtra.
Customer Grievance Redressal
Nodal Officer: Neeloy Majumder
+91-22-40471000
grievanceredressal@arkafincap.com
Customers can visit any Arka Fincap Limited branch on all working days during working hours
*to submit their grievances.
*No prior appointment is required.
Investor/Debenture Holder Grievances
Ms. Niki Mehta
Company Secretary & Compliance Officer
2504, One Lodha Place, Senapati Bapat Marg,
Lower Parel, Mumbai 400013, Maharashtra
+91-22-40471000
Debenture Trustee
Catalyst Trusteeship Limited
(Erstwhile GDA Trusteeship Limited)
GDA House, Plot No. 85, Bhusari Colony (Right),
Paud Road, Pune – 411038
Contact Person: Deesha Srikkanth
022-49220555 | 022-49220505 (FAX)
Careers
Reach us at:
Smart ODR Portal
Contact Details of Centralised Receipt and Processing Centre (CRPC)
Complaints with RBI on https://cms.rbi.org.in.
Complaints can also be filed in physical mode to:
Centralised Receipt and Processing Centre (CRPC)
4th Floor, Reserve Bank of India,
Central Vista, Sector-17
Chandigarh 160017
Email ID: crpc@rbi.org.in
Customer Grievances / Escalation Matrix.
"In our pursuit to provide you with the best of our Services and dealings for your loan account related transactions, we are happy to share the three-level approach for resolution of your Query, Request & Complaint". The three-level escalation mechanism for resolution of your query, request, or complaint is available at the link provided below.
Please click on the below link to view the detailed Customer Grievance / Escalation Matrix.
